职位描述
1. To guide/supervise team members to provide system support to the daily operation of the DC, and make sure WMS system runs properly and stably.
指导/监督团队成员为DC的日常运营提供系统支持,确保WMS系统正常稳定运行。
2. Following the issue escalation process, to communicate with related parties timely for any system issues and assist them to resolve the problem in order to minimize the impact to the DC operation.
遵循问题上报流程,及时与相关方沟通任何系统问题,并协助他们解决问题,以***限度地减少对DC运营的影响。
3. To cooperate with Tech/ Production support team/ DC operation team/ NIKE China to conduct system test and implement new release.
与技术团队/生产支持团队/DC运营团队/NIKE中国业务团队合作进行系统测试并实施新的部署。
4. To review and summarize the issues regularly and accordingly to conduct system and operation trainings.
定期对问题进行审查和总结,并进行相应的系统和操作培训。
5. To ensure high quality of functional reports being generated and communicated timely.
确保高质量的生产报告能及时生成和做相应沟通。
6. Review the whole process periodically to continuously seek for opportunities for process improvement within the functional scope.
定期审查整个过程,在职能范围内不断寻找过程改进的机会。
7. To conduct system project management includes work out practical and efficient solution with related parties and make it achieved based on results-oriented and customer-oriented principle.
进行系统项目管理包括与相关方共同制定切实有效的解决方案,并基于结果导向和客户导向的原则予以实现
8. Organization & people management.
组织和进行部门人员管理
9. To be responsible for the team build, development, motivation and retention of team members.
负责团队建设、发展、激励和留用
要求:
-Bachelor Degree or above本科以上学历
-Minimum 2 years working experience in logistics field, with minimum 1 year experience in WMS operation experience至少2年物流领域工作经验,至少1年WMS操作经验
-Concerns for Order and Quality: has an underlying drive to reduce uncertainty in the surrounding environment对订单和质量的关注:具有减少周围环境不确定性的潜在动力
-Quality Tools and Measures: can systematically apply quality tools and measures to continuously improve customer satisfaction and productivity质量工具和措施:可以系统地应用质量工具和方法,不断提高客户满意度和生产力
-Safety: through continual improvement and everyone’s involvement, achieve the goal of zero lost time injuries安全:通过持续改进和每个人的参与,实现零误工伤害的目标
-Directiveness: has the intent to make others comply with one’s wishes where personal power or the power of one’s position is used appropriately and effectively, with the long-term good of the organization in mind方向性:在考虑到组织的长期利益的情况下,适当有效地使用个人权力或职位权力,以使他人服从自己的意愿
-Developing Others: has a genuine intent to foster the learning or development of others with an appropriate level of need analysis培养他人:具有通过适当水平的需求分析促进他人学习或发展的真正意图
-Strong inter-personal communication skills较强的人际沟通能力
-Expert knowledge of project planning methodologies了解项目规划方面的知识和方法
-PC application skills.电脑应用技能熟练
-Fluent in verbal and written English & Mandarin流利的英语和普通话口头和书面表达能力